Elleteq are expanding, and to enable our growth we’re looking for an Operations Co-ordinator to co-ordinate technical customer requirements and logistics, whilst supporting the day to day operations of our Head Office, based in Melksham, Wiltshire.
Who are we?
Well…we’re a bit different. We don’t just specialise in the logistics of managing and treating waste, we’re a ‘one stop shop’ for management and support services for businesses in the waste sector. We’ve been in the marketplace since 2005, and we’re renowned for our experience, reliability and network of business alliances, ensuring the best possible advice and support for our customers.
What you’ll be doing:
This busy role centres on dealing with technical (and sometimes complex) customer enquiries – and no two days are ever the same.
The enquiries are varied - anything from initial sales enquiries through to logistical issues – and we’ll be looking to you to provide effective communication between our customers and suppliers at every turn. You’ll also be using your multitasking skills to administrate waste records, and ensure that our reports, data and general admin are accurate and up to date, alongside the management and co-ordination of ISO 9001 and 14001 – for which we can provide training, if it’s not something you’ve worked on previously.
Who you’ll be?
You’ll have the capability to keep a cool head when the pressure is on, understanding the need to maintain logical and consistent thought processes. This role involves an awful lot of communication – so you need to be good at it. Talking on the telephone makes you nervous? This might not be the right role for you.
We need someone who can take care of our customers, and manage the logistics of every transaction, ensuring everything is in the right place at the right time. There’s also a fair bit of data and reporting as part of this role - so an eye for detail, a head for numbers and the ability to see when there could be a better way to undertake a process or task will be crucial to your success.
There is an out of hours mobile, for which this role will take responsibility for looking after. It doesn’t ring often – but you’ll be happy answering when it does and doing your best to support our customers in their time of need.
What’s in it for you?
We’re a small but perfectly formed team, working our socks off to grow something special – and really, we are growing! If you would love to be a part of our journey, then the opportunity is there to grow with us.
We can offer a starting salary of £22,000 - £24,000 (dependent on experience). We work 8.30am – 5.30pm Monday to Friday, but we like to hope that you’d be flexible when we need you to be – and we can offer the same in return.
We’re fun, friendly and passionate about what we do, and if you could see yourself as part of the team, apply with a CV and one page covering letter to let us know why you’d be perfect for the role.
Applicants please note – first interview will take place Wednesday January 29th with a potential second interview to follow (date TBC).